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SOJA Fragrances

Shipping Protection

$2.75
$2.75
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At Soja Fragrances, we want your shopping experience to be as smooth and worry-free as possible. To give you extra peace of mind, we offer optional shipping protection for just $2.75.

Here’s what’s covered:

  • Lost Packages: If your order is lost in transit, we’ll replace it or issue a refund.
  • Damaged Items: If your order arrives damaged, we’ll send a replacement at no additional cost.

What’s not covered:

  • Stolen Packages: Once your package has been marked as delivered to the address provided, we are unable to cover incidents of theft. We recommend ensuring a secure delivery location or using a PO box if needed.

To make a claim, please contact us within 48 hours of receiving your parcel (or the expected delivery date for lost items) with photos of any damaged products or packaging, and we’ll take care of the rest!

Adding shipping protection is an easy way to safeguard your order during transit. Simply select it at checkout.

If you have any questions, feel free to reach out to our customer service team at info@sojafragrances.com.au

Let customers speak for us

from 212 reviews
Great product

I bought the Soja Love - Lychee & Peony Candle. It arrived in a timely manner and the frangrance was wonderful, although the wick wouldnt burn properly. But I got a full refund of my purchase price and the delivery fee I paid. The customer service I received was wonderful, and I will be buying more candles from the wonderful company. I have also been informed that they are now using a different distrubor for the wicks so I wont have the same problem again so I am looking forward to getting my next wonderful candle

Kerry H.
Love - Lychee & Peony Candle

Love them

Helen
Flower Bomb 220g Candle

Love the candles smell great

Helen
The Ceramics - Large Bundle & Save
Balance candles

This candle is honestly the most beautiful sent I can smell it from down stairs you don't even have to light it you can still smell the beautiful sent .and the candle looks so beautiful sitting on my coffee table. Honestly these candles are the best i have ever brought myself .And this is my first time I have ever brought fom soja

Kim N.
The Luxury Collection - Balance

Great candle!! Great fragrance!! Love it

Binauli V.
Prosperity - Amalfi Coast Candle
Mmmmm

Best smells! Everybodyl loves them!

Jennifer H.
Protect - Black Tea & Bergamot Candle
Release - Lemongrass & Persian Lime Candle

This is my absolute favourite candle as I love the citrus scent. Soja Fragrances are truly the best - the quality is unmatched. You can smell the beautiful aroma as soon as you start unpacking it. Absolulely amazing!

Jo
Release - Lemongrass & Persian Lime Candle

Satchets

Irene C.
FREE GIFT - Scented Sachet
Stylish and fragrant

Looks so good and works so well with any kind of decor!! Love the long lasting fragrance!! Calming and luxurious!!

Binauli V.
The Ceramics - Sea Salt & Driftwood
The Ceramics-Seasalt and Driftwood

One of the best candles I have ever purchased! My house smells amazing. I am so impressed with the SOJA candles!!

Emma
The Ceramics - Sea Salt & Driftwood
Incredible candle

Devine. Fresh. Love everything about this scent and candle. The quality is amazing

Simone
Prosperity - Amalfi Coast Candle

Love

L.D.
Aroma Stick - Sensual Night
Room spray

Love love

Irene C.
FREE GIFT - 10ml Mini Room Spray
Lemongrass and Persian Lime

This is my fourth order and I’m still obsessed! Lemongrass and Persian lime is my favourite , it is absolutely amazing – The Luxury Collection is the only candle I’ve found that fills my entire house with such a beautiful, lasting scent. Love it!"

Linh T.
SOJA Fragrances
Candle

Love love it

Irene C.
Release - Lemongrass & Persian Lime Candle

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